Chapter 7
Owner insights
Sample figures for illustration.
Revenue this week
£37,210
Minutes sold
25,662
Calls answered by AI
86%
Average wait
14 sec
Revenue by brand (£)
Calls by hour of day
Peak demand 8–11pm: the system suggests having at least 5 readers logged on.
Reader leaderboard (this week)
| Reader | Minutes | Rating | Repeat callers | Missed |
|---|---|---|---|---|
| 1. Lizzie | 1686 | 4.8 | 78% | 0 |
| 2. Aurora | 1337 | 4.8 | 78% | 3 |
| 3. Paul | 1137 | 4.9 | 79% | 6 |
| 4. Seraphina | 896 | 4.9 | 79% | 2 |
| 5. Marcus | 543 | 4.7 | 78% | 5 |
| 6. Rowan | 379 | 4.6 | 77% | 1 |